Director Retail
Your tasks
We are seeking a dynamic and passionate Director Retail to oversee our stores in Beverly Hills, Hollywood and Miami. The Director Retail is a pivotal in executing the rollout of the direct retail strategy, bringing our stores to excellence and optimizing by-door performance and operations. This role is responsible for developing and elevating the presence and positioning of the brand, achieving sales targets and other business KPIs, delivering exceptional client experiences, optimizing retail operations, and enhancing the organization's talent.
- Manage the day-to-day operations of our stores, ensuring a seamless and premium customer experience.
- Oversee inventory management, visual merchandising, and adherence to brand standards.
- Act as the primary ambassador for the brand within the retail space, maintaining alignment with company values and vision.
- Develop and implement in-store initiatives to enhance the customer journey and drive brand loyalty.
- Build strong relationships with customers, ensuring their feedback is communicated and utilized to refine the retail strategy.
- Provide insights into regional trends and customer preferences to influence product offerings and store strategy.
- Identify opportunities to expand customer reach and drive growth in the retail segment.
- Recruit, train, and lead store teams to deliver exceptional service and embody the brand ethos.
- Foster a collaborative and motivated team environment by setting clear goals, providing regular feedback, and promoting professional growth.
Your profile
- Proven experience in retail management, preferably in a premium or luxury brand environment
- Strong leadership skills with experience in team development and performance management
- Exceptional organizational and operational skills, with the ability to balance strategic and hands-on responsibilities
- Excellent communication and interpersonal skills, with a focus on customer-centricity
- Analytical mindset with the ability to interpret data and drive actionable insights
- Passion for art, culture, and the publishing industry is highly desirable
- Proficiency in Microsoft Office (Outlook, Excel, and Word)
- English fluency required, multiple languages a plus
We offer
This is a Full Time position, based in our stores in Beverly Hills and Hollywood in LA. Salary is commensurate with qualifications and experience ranging from $75,000 to $100,000. This is a good faith estimate based on the expectations as laid out in the job description. The position offers a comprehensive benefits package that includes medical, dental, life insurance, 401k plan, and yearly performance reviews.